Terms of use.

Account and service availability

Engagement Photo Guide is for adults aged 18 or older. Account registration and sign-in are available. Photo uploads, portrait generation and checkout can remain paused while launch verification is completed. The current application shows which features are available.

An account or a published pack description does not promise that photo creation is currently open. A purchase requires an available checkout and a separate review; purchasing credits never starts generation.

Your account

Use an email address you control, keep your sign-in details private and do not access another person’s account. Email accounts must be verified. Google sign-in uses the Google identity you choose.

Your Engagement Photo Guide identity, sessions and any future credits are separate from other applications. Signing in with the same email through another method does not automatically link accounts.

Before photo creation opens

Do not upload someone else’s photo without permission. The planned photo service is for two consenting adults; separate photo permission will be requested before any upload.

Concept images on this preview are labelled AI-generated. They are not a guarantee of the results of the future service. Actual processing information, available styles and a new quote must be shown before photo creation can be accepted.

One-time photo packs

The approved launch pack costs USD 9.00 in total, including applicable sales tax, for 12 portrait credits. It is a one-time purchase, not a subscription. One successfully delivered 1024 x 1280 portrait uses one credit; downloads during the seven-day result retention period do not use more credits. Credits do not automatically expire.

There are no free likeness or aesthetic retries. Each new generation requires a new quote and credits. AI-generated images can change faces, hands, clothing and jewelry, and exact likeness is not guaranteed. A larger near-matching output may be resized without cropping; a resized derivative does not preserve the original content credentials.

Dodo Payments is the merchant of record for payments and receipts. The configured card statement descriptor is DODOPAY_ENGAGEMENTPHOT; a bank may display or shorten it differently. Review the total, seller and billing details shown at checkout before paying. Test credits and explicitly labelled sandbox orders are not paid products.

Ending access and changes

You can sign out and request account deletion from Account settings. A recent sign-in is required for account deletion. Read Privacy for the effect of deletion and backup limits.

If the account terms or privacy version changes, the current versions must be reviewed and accepted before new photo or credit features can be used. This preview can be paused while accepted account and deletion requests continue to be handled.

Manual account support

Signed-in users can send private support messages and read replies on their support page. Messages are manually reviewed by authorized EPG support staff; no email notification or guaranteed response time is offered.

Do not submit passwords, card details, API keys or reference photos. A support message does not place an order, approve a refund or start image generation.

Refunds and cancellations

Within 14 days after purchase, you can request a proportional refund for unused credits from your owned order page. The request is reviewed against that original order and any credits already used, reserved, refunded or under reconciliation. Refunds cannot duplicate a credit release or a previous refund. Any mandatory rights and Dodo payment handling requirements take precedence.

For example, if all 12 credits in the USD 9.00 pack are unused, the requested refund can be USD 9.00. If six credits remain unused and are eligible, the proportional amount is USD 4.50. Used credits are not automatically refunded for subjective likeness or aesthetic preferences; contact private support if a technical problem needs review.

A confirmed technical generation failure that did not deliver an image releases its reserved credits. An unknown supplier outcome is not automatically resubmitted. It remains under manual reconciliation, with a target of review within 24 hours; a credit release is separate from a cash refund.

Submitting a refund request does not mean cash has been returned. A refund is confirmed only when the payment provider reports success. Its arrival in your account depends on the provider and payment method. Account deletion does not erase the financial records needed to reconcile an order.